2010 Census: Take 1

Posted   by & filed under Facts and Figures, Resources, Uncategorized.

A Colorado business owner said to a holiday customer visiting from Connecticut, “Hey, I’ve always wondered.  Why is it that those little tiny states back there get so many votes in Congress while we out here in the west have such big states and such few votes?  It’s just not fair!” The system is actually… Read more »


Posted   by & filed under Accountability, Communication, Uncategorized.

A term I hadn’t seen much popped up in an email last week:  false equivalency. The term was used in an account of an assault on an activist associated with the group, MoveOn.org, by a supporter of Rand Paul’s Senate campaign. You’ve probably seen it. Paul’s campaign put out a statement condemning violence “on both… Read more »

Hang It Up

Posted   by & filed under Communication, Tips and Tools, Uncategorized.

A picture is worth a thousand words and, as Henrik Ibsen  said, “a thousand words will not leave so deep an impression as one deed.” What happens when a picture is a deed? Business owners, managers and others have asked, how can I make a good “first impression” when diverse customers walk into my business?… Read more »