A Different Focus

Posted   by & filed under Anecdotes and Stories, Resources, Tips and Tools.

While putting final touches on a conference program for Saturday, I noticed how many “friends” were on FB.  It was bitter cold – wind chills of up to 30 below in the past 36 hours.  In fact, I could pretty well tell the temperature outside by the number of local “friends” on chat. The conference… Read more »


Posted   by & filed under Communication, Diversity Leadership, Tips and Tools.

Do you speak publicly? Most people do sometimes, regardless of position or profession.  You might address a large group or a small work team.  Speaking might be a regular part of your job or an occasional event.  In any case, there will be diversity in your audience. Speak to it! The more inclusive your remarks,… Read more »

Hang It Up

Posted   by & filed under Communication, Tips and Tools, Uncategorized.

A picture is worth a thousand words and, as Henrik Ibsen  said, “a thousand words will not leave so deep an impression as one deed.” What happens when a picture is a deed? Business owners, managers and others have asked, how can I make a good “first impression” when diverse customers walk into my business?… Read more »

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