Generation Gap or Gift?
An executive needed help with his young sales force, who apparently insisted on texting and emailing clients when a phone call or face-to-face meeting was expected. The executive was getting complaints and losing sales. At his wit’s end, he called my colleague. She was planning ways to educate this younger generation. “So it’s a generational… Read more »
12 Diversity Quotes I Love… and How to Use Them
People love quotations. Good ones catch our eye and mind. They invite reflection. “History, despite its wrenching pain, if faced with courage need not be lived again.” –Maya Angelou “We see what is behind our eyes.” –Chinese Proverb “Everyone is kneaded out of the same dough but not baked in the same oven.” –Yiddish Proverb… Read more »